Contact us
Please get in touch with us:
Sales
Our telesales team is available from 07.00 – 22.00 seven days a week. They can help you purchase any UK rail ticket (not just Wrexham & Shropshire tickets) and offer impartial advice on the best journey options and tickets available.
tel: 0845 260 5900 (local call rate from anywhere in the UK)
Customer Services
Customer Services are open from 09.00 – 17.00 Mondays to Fridays. We will respond to you as quickly as we can.
tel: 0845 260 5200 (local call rate from anywhere in the UK)
email: info@wrexhamandshropshire.co.uk
post:
Wrexham & Shropshire Customer Services
The Pump House
Coton Hill
Shrewsbury
SY1 2DP
Please contact Wrexham & Shropshire Customer Services if:
- You have any special travel requirements (please try to give us 24 hours notice)
- You lose an item of property on one of our trains. If we find an item of lost property, we’ll always do our best to contact the owner if they can be identified. We retain items for up to 3 months after they’ve been handed in
Press enquiries
The press office is only able to respond to queries from the media. If you are a customer, please contact customer services above.
tel: 020 7025 7522
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Buy your tickets online and instantly receive self print tickets or tickets to your mobile, alternatively receive them by post (please allow 3-4 working days).
Coming soon
Now booking up to Friday 20 March (Saturdays up to 28 February and Sundays up to 18 January)
Only Wrexham & Shropshire tickets are available through our online ticketing system. For a full range of national rail tickets, please visit nationalrail.co.uk.
